2022 Annual Report

Direct environmental impact

2022 Annual Report

Scale of the direct impact on the natural environment

The nature of the business activities means that the direct impact of the Bank and the Bank’s Group on the natural environment is limited.

The Group entities have procedures and structures in place for monitoring the legal changes regarding the environment, which are significant for their operations. In 2022, none of the Group entities conducted an activity that could significantly affect the environment. [307-1] No administrative proceedings relating to a breach of the environmental regulations were conducted with respect to the Group that would result in any financial penalties.

Direct impact on the environment depends on the manner of consumption of limited natural resources. The Group monitors the consumption of such resources and engages in activities aimed at reducing their consumption. In the previous years, a number of entities of the Bank’s Group performed energy efficiency audits (in 2022, such an audit was performed by the subsidiary Sopot Zdrój sp. z o.o.). On the basis of the results of such audits, the Group entities identified the areas with the highest energy saving potential and drew up action plans which are currently being successively implemented.

In 2021, in accordance with the requirements of the Act on energy efficiency the Bank conducted an energy efficiency audit. During the audit tasks were defined the implementation of which should lead to a reduction in energy consumption. These tasks are mainly focused on the optimization of the use/ modernization of the automatic control of heat sources and technical installations in properties (HVAC, heating). Investment tasks were also defined for a few properties. Some of the tasks concern properties which may be withdrawn from use in the near future, therefore the Bank is focused on carrying out only those tasks the completion of which will bring actual savings.

[303-1] According to estimates, in 2022 water consumption in the Bank was approx. 223.5 mega litres (216.9 mega litres in 2021) and 45.5 mega litres (41.7 mega litres in 2021) in other entities of the Group. The increase in water consumption in the Bank (by 3% y/y) is due to the increased presence of employees in the office (56% in 2022 vs 51% in 2021).

Consumption of energy and fuels and greenhouse gas emissions

[302-1] [302-4]

Energy consumption within the organization (in MWh)

BANK OTHER
ENTITIES
GROUP GROUP BANK OTHER
ENTITIES
GROUP BANK OTHER
ENTITIES
GROUP BANK OTHER
ENTITIES
GROUP
2022 y/y (%) 2021 2020 2019
Fuel used in buildings 19,603 3,671 23,274 -10.5 22,122 3,889 26,011 22,765 3,871 26,636 24,122 3,095 27,216
natural gas 17,647 3,603 21,250 -9.4 19,706 3,749 23,455 20,866 3,732 24,598 20,465 2,940 23,405
heating oil 1,789 8 1,797 -21.4 2,188 98 2,286 1,672 94 1,767 3,368 132 3,500
diesel oil 71 51 123 100.3 49 12 61 56 10 66 81 17 98
LPG 0 9 9 -69 0 30 30 0 34 34 0 6 6
lignite 0 0 0 0 0 0 0 0 0 0 0 0
coal 96 0 96 -46.3 179 0 179 171 0 171 208 0 208
Fuel used in vehicles 23,774 12,305 36,079 22 19,356 10,224 29,579 18,400 10,180 28,580 28,697 9,903 38,600
diesel oil 1,737 4,125 5,862 12.3 1,124 4,097 5,221 815 4,479 5,295 1,211 4,093 5,304
LPG 0 0 0 0.2 0 0.2 0 0 0 0 0 0
gasoline 22,037 8,180 30,217 24.1 18,231 6,127 24,358 17,585 5,701 23,285 27,486 5,810 33,296
Energy purchased 136,484 20,513 156,997 -3.7 143,181 19,831 163,012 147,788 17,473 165,261 150,450 19,973 170,422
electricity 74,031 13,652 87,683 1.2 75,494 11,125 86,618 80,829 10,004 90,832 81,675 11,034 92,709
 heat 62,453 6,861 69,314 -9.3 67,687 8,706 76,394 66,959 7,469 74,428 68,774 8,939 77,713
Total energy consumption 179,861 36,489 216,350 -1 184,658 33,944 218,602 188,953 31,524 220,477 203,268 32,971 236,239

[302-3]

Indicator Unit 2022 y/y (%) 2021 2020 2019
Total energy consumption per employee MWh / person 8.6 2.1 8.4 8.4 8.4
Total energy consumption per PLN 1 million assets MWh / PLN 1 million assets 502.4 -3.9 522.9 584.9 679.0

[305-1] [305-2] [305-3] [305-5]

Emissions by source in MgCO2e by market-based method

BANK OTHER ENTETIES GRUPA GRUPA BANK OTHER ENTETIES GRUPA BANK OTHER ENTETIES GRUPA BANK OTHER ENTETIES GRUPA
2022 y/y (%) 2021 2020 2019 (recalculated)
Scope 1 – direct emissions from: 10,849  3,867 14,716  9.9  10,000 3,388 13,388  10,096 3,405  13,501 13,143  2,638  15,781 
fuels used in buildings 4,081 744 4,825 -11.9 4,681 797 5,478 4,751 792 5,543 5,154 636 5,790
fuels used in vehicles 5,725 3,019 8,745 19.0 4,757 2,591 7,348 4,562 2,613 7,175 7,077 2,001 9,079
consumption of refrigerants 1,043 103 1,146 104.0 562 0 562 783 0 783 912 0 912
Scope 2 – indirect emissions from: 26,274 7,510 33,784 -9.4  28,101 9,203 37,304 49,125 8,312 57,438 83,729 9,057 92,785
purchase of electricity 3,335 4,990 8,324 -23.6 4,590 6,305 10,895 25,864 5,836 31,700 59,143 5,861 65,004
purchase of heat 22,939 2,520 25,460 -3.6 23,511 2,898 26,409 23,262 2,476 25,738 24,585 3,195 27,781
Total emissions (Scope 1 + 2) 37,124 11,376 48,500 -4.3  38,101 12,591  50,692 59,221 11,717 70,939  96,872 11,694 108,567
WTT emissions 3,987 3,413 7,400
domestic and foreign business travel 513 6 519 166.1 195 195 289 289
employee commuting 8,694 17 8 711 3,341 3 341 0 0
lease of space 1,647 0 1 647
Scope 3  14,841  3,436  18 277  416.8  3,536 –  3,536 289  –  289  –  –  – 
Total emissions (Scope 1 + 2 + 3) 51,965  14,813 66,777 23.1 41,637 12,591 54,228 59,510 11,717 71,227 96,872 11,694 108,567

 

[305-4]

GHG emissions intensity indicators in the Bank’s Group

Indicator Unit 2022 y/y (%) 2021 2020 2019
GHG emissions Scope 1+2 per employee Mg CO2e / person 1.9 -1.3 2.0 2.7 3.9
GHG emissions Scope 1+2 per customer kg CO2e / person 4.4 -8.9 4.8 6.8 10.4
GHG emissions Scope 1+2 per PLN 1 million assets kg CO2e / PLN 1 million assets 112.6 -7.1 121.2 188.2 312.1

[305-1] [305-2] [305-3]

Emissions by method in MgCO2e

Scope 1 Scope 2 Scope 3
[305-1] [305-2] [305-3]
14 716 80 416 (location based) 18 277
33 784 (market based)
Direct emissions of the Bank’s Group as a result of fuel combustion in sources owned by it and purchase of refrigerants Indirect emissions of the Bank’s Group resulting from the use of purchased electricity and heat Indirect emissions of the Bank’s Group arising from business travel, employees commuting, WTT, and lease of space

The reported emission limits include:

  1. in the case of data for the Bank only this entity (100% of emissions)
  2. in the case of data for the Group: The Bank and all subsidiaries of the Bank according to operational control (100% of emissions of each of the entities). The reported emissions comprise Scope 1, 2, and 3. Emissions in Scope 3 were extended to include data relating to subsidiaries, WTTs and rental of business space.

Scope 3
2019 No calculation of emissions in Scope 3
2020 Domestic business travel for the Bank
2021 Domestic and foreign business travel for the Bank
Bank employee commuting
2022 Domestic and foreign business travel for the Bank and subsidiaries (cat. 6)
Bank and subsidiaries employee commuting (cat. 7)
WTT emissions* (cat 3)
Media consumption in areas rented to third parties (cat. 13)
*WTT (Weel to Tank) – emissions generated at the stage of production of fuels and fuels to generate electricity and emissions related to the generation of electricity lost during transmission and distribution.

Greenhouse gas emissions were calculated in accordance with the Greenhouse Gas Protocol (GHG) Corporate Accounting and Reporting Standard (revised) using the market-based and location-based methods.

The Bank recalculated the base year (2019) for Scope 1 (the DEFRA emission indicators database was used) and for Scope 2 (the National Centre for Emissions Management (KOBiZE) ratios were used after taking into account transmission losses and balance sheet differences). Detailed information on the method used to calculate emissions and the comparison with the base year are presented in the Inventory of greenhouse gas emissions of PKO Bank Polski S.A. for 2022 (Greenhouse gas emissions (pkobp.pl)).

In 2022, the Bank’s Group’s emissions decreased (by 4.3%, y/y, Scope 1 and 2), what was the result of decrease in the emissions in the Bank and in subsidiaries. Direct emissions from the use of fuel in buildings and indirect emissions from the purchase of electricity and thermal energy decreased, and direct emissions from the consumption of fuels used in vehicles (an increase in passages) and emissions from refrigerants (the result of the increased loss and thus the increased volume of supplemented refrigerants) have increased.

In 2022, the Bank purchased guarantees of origin of electricity from RES in the amount of 69,000 MWh, which accounted for 93% of the Bank’s electricity consumption. The purchase of guarantee of origin contributed to a reduction of emissions by 52,591.37 MgCO2e. The Bank calculated GHG emissions intensity ratios for the purpose of comparison with the market. Total 1+2 Scope emissions for the Bank’s Group were used in the calculation. In this way, a full picture was obtained of the carbon footprint generated as a result of the operating activities.

The Group purchased electricity and heat, no purchases of technological steam or cooling were recorded.

Optimization of energy consumption

[302-4] The total energy consumption in the Bank’s Group in 2022 was 1% lower than in 2021, with a 2.6% drop for the Bank and a 7.5% increase for the other Group entities (increase in consumption of fuels used in vehicles mainly in the PKO Leasing S.A. Group, as well as diesel fuel for power generators by subsidiary companies in Ukraine).

Since 2019, the Bank has been systematically reducing energy consumption. In 2022, total energy consumption at the Bank decreased as a result of, among others, the following activities:

  • Five photovoltaic installations with a total capacity of 130.49 kWp have been installed. As a result, the Bank expects a reduction in energy consumption from fossil sources – estimated renewable energy yields 117,662 kWh/year,
  • The work of the existing ventilation centres in real properties (79 central) was optimised. Expected effect: reduction of electricity consumption by reducing the efficiency of night and non-working days (863,888 kWh/year),
  • Electric water heater (388) equipped in time switches,
  • 31 oil and gas boilers were upgraded (replacement of drivers).

The savings expected for points c and d amount to 1,179,398.3/year in total (0.6% of the Bank’s annual consumption). Tasks b, c, d resulted from the Bank’s Energy Efficiency Audit performed in 2021.

[302-4] The Bank continues activities aimed at implementation of the Energy Management System in accordance with ISO50001. It aims to optimize energy consumption at the enterprise, introduce a single energy consumption control system and intensify the measures aimed at reducing the consumption of energy carriers.

Waste

Non-municipal waste produced by the Bank (in tonnes)

2022 y/y (%) 2021 2020 2019
Total  697  -23  901  736  843 
hazardous* 20 -5 21 15 16
Other 677 -23 880 721 827
including:
bulky waste 342  13  303  261  532 
electronic and electric 203 -45 366 243 136
magnetic and optical data carriers 0.84 -16 1 1 2
paper and cardboard waste (binders) 11 -66 32 37 4
iron and steel waste 120 -33 178 179 152
* electric and electronic appliances, such as air conditioners, used monitors, refrigerators

The Bank, as a waste producer, plans its activities to prevent them from being generated in the first place or reduce the amount of waste generated. The Bank has taken the following measures to reduce the quantity of waste produced:

  • repair of electronic and electrical devices instead of handing them over for scrapping,
  • repair of furniture fittings,
  • resale of redundant assets instead of handing them over for scrapping,
  • elimination of paper correspondence in favour of electronic correspondence,
  • elimination of plastic waste (discontinuation of the use of coffee capsules, bottled water, plates, cutlery and cups),
  • encouraging the Bank’s customers to resign from paper correspondence in favour of electronic mail.

 

In 2022, the Bank had an agreement for the collection of non-municipal waste with the same service provider as previously. The service provider holds ISO 9001:2015 and 14001:2005 certificates. The waste collected from the Bank is handed over by the service provider to other waste management companies, in accordance with the decisions held and the applicable regulations.

[306-2] Hazardous electrical and electronic waste is handed over by the Bank to a specialized company, where it is processed and recycled (100%).

2
%
decrease in A4 paper
consumption to the
previous year
66
%
decrease in A4 paper
consumption for the last
6 years

Paper bank documentation is collected by a specialist company and shredded.

Moreover, in 2022 the Bank and the Group conducted the selective collection of municipal waste in all own locations and a number of rented locations.

The increase in the amount of oversized waste results from the liquidation of large branches, liquidation of a training centre, and scrapping of furniture equipment in the headquarters.

In other entities of the Bank’s Group, the amount of waste generated decreased from 490 tonnes in 2021 to 373 tonnes in 2022 (wastes generated which were destroyed or transferred to landfill).

Fleet management

The Bank has acquired low-carbon cars. In 2022, 629 vehicles were delivered to the Bank, including 581 with a petrol engine and 48 with diesel engine. Among the 581 petrol vehicles, 189 are equipped with the Mild Hybrid engine, and 15 with a hybrid drive. Pilot use of electric vehicles in the fleet was also carried out.

Space management

As a result of the activities undertaken, the Bank reduced the area of buildings and premises of the Bank (own and leased) by 25 thousand m2 (from 807.7 thousand m2 as at the end of 2021 to 782.7 thousand m2 at the end of 2022) and the area of branches by approx. 10 thousand m2 (modernisation or transfer).

The Bank continued a project Flexidesk which is aimed at creating a new working environment and enabling work rotation/remote office work by adapting office space to a flexible working model and providing standard IT equipment. The implementation of the project resulted in reducing office space by 10.7% in the Bank’s tested location. In 2022, 411 rotating workstations were created in Lodz and the office space was reduced by 2.2 thousand m2 . The decision was made to implement the project in 2023 in three other cities (expected reduction of space by approx. 13 thousand m2).

As part of the consolidation of office space, an agreement was signed in 2022 to lease the new Bank Headquarters at Świętokrzyska Street no. 36 in Warsaw. The real property holds the BREEAM Interim certificate of sustainable construction at the Outstanding level (93.6%) – it is the highest-rated building in Poland. In order to reduce CO2 emissions in the construction process, routes of building materials and waste exports were minimized. The Bank’s new headquarters use state-of-the-art solutions such as: flexible BMS (management of all systems and devices in the building), heat and moisture recovery system from the outside of the building, efficient lighting management, three-layer windows with UV coatings, silver insulation, reduction of heat loss and precision regulation. In addition, the location is equipped with 9 electric car charging slots.

Key non-financial performance indicators

In June 2021, the Bank’s Management Board and the Bank’s Supervisory Board adopted indicators to be achieved in the ESG area and included them in the Bank’s Group’s non-financial goals for the following years. The settlement of achievement of non-financial objectives is presented below.

COMMITMENT/INDICATOR 2022 2021 2020 2019
[305-5] Reduction in the Bank’s greenhouse gas emissions (Scope 1 and 2) of 60% by 2025 (the base year 2019)

Note: the changes in the values for the years 2020 and 2021 result from the recalculation of the base year

-61.7% -60.7% -38.9% Base year
Elimination of the exposure to the coal mining sector by 2030

Indicator: the share of financing for the coal and lignite mining sectors in total assets

0.09% 0.13% 0.27% 0.27%
Increase in the Bank’s green financing of 5% y/y 54% 83% X X
Value of exposure to green financing at least 3 times higher than the value of exposure to carbon-intensive financing for the Bank’s Group (the data relates to the Bank only) 5.0 3.5 1.6 1.4

COMMITMENT/INDICATOR 2022 2021 2020 2019
At least 35% of women employed in key managerial positions in the total number of managers in the Bank’s Group by 2025 40 38 42 X
At least 35% of women employed in other material managerial positions in the total number of managers in the Bank’s Group by 2025 38 37 42 X
Employee rotation rate of no more than 14% in the Bank’s Group by 2025 14.1 13.1 12.5 15.3
Voluntary employee resignation rate of no more than 7% in the Bank’s Group by 2025 8.8 8.1 5.3 X
Implementation of systemic projects to support the employment of people with disabilities in the Bank’s Group/ Indicator: the share of employment of people with disabilities in the total number of employees (in per cent) 1.4 1.4 1.0 X

Ratios in the employment area were at the expected level, except for turnover and voluntary termination, where deterioration was noted. The turnover ratio presented is in line with the trends observed on the labour market in 2022. Duration of the pandemic showed the potential of remote working. The new form of work, as well as the existing employee market, were conducive to job change decisions in 2022. While responding to trends in the labour market, the Bank took several actions aimed at maintaining employees in the organization.

COMMITMENT IMPLEMENTATION
Updating the Procurement Policy in keeping with the ESG principles by the end of Q3 2021 The Procurement Policy was updated and agreed in Q3 2021 and subsequently implemented by decision of the Procurement Department Director on 11.10.2021. Another policy update is planned for Q4 2023.
Conducting an ESG survey among the Bank’s key suppliers by the end of 2021 The Bank conducted ESG surveys among its key suppliers in Q2 2021.

The purpose of conducting the ESG surveys was to determine the level of familiarity with ESG issues among the Bank’s suppliers, mainly with regard to the experience gained from participating in procurement proceedings organized by other entities, but also with regard to own practices and internal policies. The conclusions drawn from the surveys were used in updating the Procurement Policy and to prepare a Supplier or Bidder Code of Ethics.

Preparation of the Supplier Code of Ethics by the end of Q1 2022 30.03.2022 the Bank’s Management Board adopted the “The Code of Ethics for Suppliers or Bidders cooperating with PKO Bank Polski S.A. as part of purchasing proceedings”.

New document was implemented from 1.04.2022. The Code was included in the RFP. Each Supplier or Bidder participating in the purchasing procedure accepts the above mentioned Code of Ethics and thus undertakes to apply it. The competent body responsible for purchasing goods and services at the Bank is obliged to provide information concerning the application of the Code of Ethics by suppliers or bidders annually to the competent ethics professional unit, covering the previous year.

The Code of Ethics puts the requirements for the Bank-Supplier/Bidder-surroundings relations, taking into account corporate social responsibility, e.g. in the area of information security, prevention of corruption and conflicts of interest, environment and relations within the supply chain. The Bank does not accept any forms and manifests of forced labour, prohibited work of children, or work contrary to health and safety regulations. Suppliers/ bidders should analyse their activities with due diligence in the field of environmental protection (e.g. CO2 emissions, sewage management, waste disposal, noise reduction, biodiversity protection). The Bank cooperates with its subsidiaries in the area of standardising purchasing requirements in the Bank’s Group, including the implementation of the Code of Ethics. Currently, the Bank’s consultations with companies are underway in order to implement the regulations in individual companies.

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